Frequently Asked Questions
Who made this and why?
Isn't it weird to send these notes to other people?
Many of us come from a culture where it's sometimes more acceptable to complain about the negative than to acknowledge the positive things. Therefore, it might feel a little awkward to communicate positive feedback directly to others. However, in our personal experience, once you take that first step, any awkwardness is quickly replaced by feeling good about helping someone else feel good.
Can I send anything I want?
We don't screen the content of messages. However, all messages must meet the Django Project Code of Conduct. Notably, harassment, insults and other exclusionary behavior are never acceptable.
Violations of this can result in blocking you from using the service. Your message might also be shared with the Django Code of Conduct committee, who reserve the right to take further action of their own. If you're a member of another open-source community, your message might be shared with any code of conduct committee or similar group from that community.
Should I reply when I get a Happiness Packet from someone?
You are under no obligation to respond to the sender of the Happiness Packet. But if you are inspired by what you received, you are welcome to respond or send your own Happiness Packet. We always encourage sending more messages, but only if they are sincere.
Note: if the sender selected to remain anonymous, you cannot reply to their message.
Are my Happiness Packets private?
By default, we only send your message with the recipient. They will get an e-mail with your message and can view it online. We only share your name and email address with the recipient if you choose this option. We may analyse messages and their metadata for statistical analysis.
In case of suspected abuse or Code of Conduct violations, the service administrators might view and read your message to determine further processing.
What happens if I choose to display my message publicly?
If both the sender and the recipient of the message agree to publish the message on the website, the message will be displayed in the Happiness Archive. We encourage you to share your messages with the community, but the choice is yours and you are not obligated to choose this option if you do not feel comfortable with it. You can also choose to publish the message but keep the sender and recipient names private.
Note: we cannot modify the content of the message after it is sent, so if the message includes personally-identifying information or references to third parties, they will be published even if you choose to hide the sender and recipient names.
I received an abusive message, what should I do?
Please report this to email@example.com, preferably by forwarding the original email that contains the message.
I don't want to receive any email from you
Every email we sent includes a link to stop receiving all future e-mail messages. If you follow the link and confirm, your email address will not be able to be used anywhere on the site. Note: if you select to block your email address, you will not be able to send Happiness Packets yourself.